Privacy Policy
EFFECTIVE DATE: 8/7/2026
This Website Privacy Policy applies to hitchcockfarms.com (the "Site") and explains how information is collected, used, and shared when you visit the Site or contact us through it. It also describes the choices you have about your information and how to reach us with questions.
Who we are
Hitchcock Farms, Inc.
850 Work St., Suite 201, Salinas, CA 93901
Phone: (831) 424-8952
Email: info@hitchcockfarms.com
Hitchcock Farms is a grower, packer, and shipper of fresh vegetables serving foodservice and retail customers across the United States and Canada.
Information we collect
Information you provide:
Name, company or organization, job title
Email address, phone number, mailing address
Information submitted through forms on the Site (for example: contact, sales inquiry, product or availability requests, newsletter signup)
Messages and attachments you send to us by email or through the Site
Information collected automatically:
IP address, device type, operating system, browser type
Pages viewed, time on page, referring website, links clicked
Approximate location (city/state) derived from IP address
We do not intentionally collect sensitive personal information through the Site, and we ask that you not send it to us.
How we use information
We use information to:
Respond to inquiries, quote requests, and product or availability questions
Communicate with customers, distributors, brokers, and prospective buyers
Provide customer service and operational support
Send newsletters, product updates, or marketing messages where you have asked to receive them
Maintain, protect, and improve the Site, including troubleshooting, analytics, and security
Comply with legal, regulatory, and food-safety recordkeeping obligations
How we share your information
We do not sell or rent your personal information, and we do not share inquiry or contact information with outside organizations for their own marketing or promotional purposes.
We may share information:
With service providers who support our business operations — website hosting, email and communications tools, analytics, CRM, security, and IT support. These providers may access information only as needed to perform services for us and are required to protect it.
Within our organization, including affiliated growing, cooling, and shipping operations, in order to fulfill your request.
To fulfill an order or request — for example, sharing shipping details with a cooling facility, carrier, or logistics partner.
When required by law — in response to a subpoena, court order, regulatory or food-safety inquiry, or other legal process, and to protect our rights, property, or the safety of others.
In a business transaction — if all or part of our business is sold, merged, or reorganized, information may transfer as part of that transaction.
Cookies and analytics
We use cookies and similar technologies to operate the Site, remember your preferences, and understand how the Site is used. We may also use third-party analytics services, which collect usage information on our behalf.
You can control cookies through your browser settings, including blocking or deleting them. Disabling cookies may affect how parts of the Site function.
Do Not Track signals
Some browsers offer a "Do Not Track" setting. Because there is no consistent industry standard for interpreting these signals, the Site does not currently respond to them.
Email and marketing choices
If you receive marketing email from us, you may opt out at any time using the unsubscribe link in the message or by emailing info@hitchcockfarms.com. We will still send messages necessary to respond to your inquiry or to service an existing business relationship.
Your access to and control over information
You may at any time request that we:
Tell you what information we have about you
Correct or update information that is inaccurate or incomplete
Delete information we have about you
Stop contacting you
To make a request, email info@hitchcockfarms.com or call (831) 424-8952. We may need to verify your identity before acting on a request, and we may retain certain information where required by law or for legitimate business purposes such as security, food-safety records, and accounting.
California privacy rights (CCPA/CPRA)
If you are a California resident, you have the following rights regarding your personal information:
Right to know — request the categories and specific pieces of personal information we have collected about you, the sources, the purposes for collecting it, and the categories of third parties with whom we share it.
Right to delete — request deletion of personal information we collected from you, subject to legal exceptions.
Right to correct — request correction of inaccurate personal information.
Right to opt out of sale or sharing — we do not sell personal information, and we do not share it for cross-context behavioral advertising.
Right to limit use of sensitive personal information — we do not collect sensitive personal information through the Site for purposes that would require this option.
Right to non-discrimination — we will not deny you goods or services, charge you a different price, or provide a different level of service because you exercised these rights.
Categories of personal information we collect (as defined by the CCPA): identifiers (such as name, email address, phone number, mailing address, IP address); commercial information (such as inquiry and order history); internet or network activity (such as browsing and interaction with the Site); professional or employment-related information (such as company name and job title); and geolocation data limited to approximate city/state.
How to exercise your rights: email info@hitchcockfarms.com or call (831) 424-8952. You may designate an authorized agent to make a request on your behalf; we may ask the agent for proof of authorization and may ask you to verify your own identity directly.
Security
We use reasonable administrative, technical, and physical safeguards to protect the information we hold. Please note that no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Links to other websites
The Site may link to third-party websites, including social media platforms and partner or customer sites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing information.
Children's privacy
The Site is intended for a business audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. When we make material changes, we will post the updated policy on this page and revise the Effective Date above. Your continued use of the Site after an update means you accept the revised policy.
Contact us
Questions about this policy or about how we handle your information?
Hitchcock Farms, Inc.
850 Work St., Suite 201, Salinas, CA 93901
Phone: (831) 424-8952
Email: info@hitchcockfarms.com
This policy addresses information collected through the Site. It is provided for review and should be confirmed by legal counsel before publication.
